Substantial Web Disruption Affects Numerous Online Platforms and Apps

An extensive online outage has disrupted many websites and apps around the world, and users noting troubles connecting to the web due to difficulties at Amazon’s online infrastructure system.

The affected apps encompass Snapchat, Roblox, Signal, and the language learning app Duolingo, as well as several Amazon-operated operations including its main retail site and the Ring security device manufacturer.

In the UK, the financial institution Lloyds was affected as well as its subsidiaries Halifax and the Scottish bank, with also reports of problems accessing the HMRC website on that morning. Furthermore across the UK, many Ring device owners used online platforms to report their home gadgets were failing.

In the UK alone, notifications of problems on particular applications ran into the tens of thousands for every service.

The company stated that the problem began in the eastern region of the America at the cloud division, a division that supplies vital online backbone for many companies, who utilize capacity on AWS infrastructure. The cloud platform is the most extensive online services service.

Shortly after midnight (PDT) in the US (morning UK time), officials reported “elevated error rates and delays” for Amazon's platforms in a zone on the Atlantic seaboard of the United States. The widespread consequence seemed to affect platforms globally, and the problem monitoring service showing problems with the corresponding services in various regions.

The monitoring service Thousand Eyes, a platform that monitors online failures, also reported a rise in problems on Monday morning, including several cases located in Virginia, the region of Amazon’s US-East-1 region where officials confirmed the outage began.

Elizabeth Lee
Elizabeth Lee

Digital artist and blockchain enthusiast with a passion for exploring NFT ecosystems and sharing actionable insights.